Shipping policy

🚚 Shipping Policy

At CanvasCraze, we aim to get your order to you as quickly and safely as possible.

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📦 Order Processing

• All orders are processed within 1–3 business days
• Orders are not shipped on weekends or public holidays
• You will receive a confirmation email once your order has been placed

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🚛 Shipping Method

We use The Courier Guy for all deliveries across South Africa.

Once your order has been dispatched, you will receive a tracking number via email or SMS.

You can track your order anytime using their official tracking system.

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⏱️ Estimated Delivery Times

• Major cities: 1–3 business days
• Outlying areas: 2–5 business days

Please note that delivery times are estimates and may vary depending on your location.

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📍 Shipping Fees

Shipping costs will be calculated at checkout based on your location.

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📦 Tracking Your Order

Once your order has been shipped, you will receive a tracking number.
You can use this to follow your delivery progress through The Courier Guy’s tracking system.

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⚠️ Delays

While we do our best to ensure timely delivery, delays may occur due to:

• High order volumes
• Courier delays
• Weather or unforeseen circumstances

CanvasCraze is not responsible for delays once the order has been handed over to the courier.

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📌 Incorrect Address

Please ensure your shipping address is correct before placing your order.

We are not responsible for orders delivered to incorrect addresses provided by the customer.

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📩 Need Help?

If you have any questions about your order or shipping, please contact us at:
📧 canvascrazesa@outlook.com